If you have an adviser, please get in touch with them.
If you have transactional access and want to proceed without an adviser, signing in to your Customer Dashboard is the quickest and easiest way to set up, change or cancel a regular withdrawal instruction from your General Investment Account (GIA) or Individual Savings Account (ISA).
This message is to give customers information on maintenance for ARC&OR
Due to scheduled maintenance on our sites, this service will be unavailable from Friday 7 November at 9.45pm to Saturday 8 November at 6.30am.
If you need help signing in, please see our Online access and support topic.
Our guide below will help you make regular withdrawals through the Aegon Platform.
If you don't have transactional access and want to proceed without an adviser, please complete the withdrawal form below.
If you require further support, the following Questions and Answers may be able to help you:
Why is there a small balance left on my account and how do I close my account?
If you’ve got a query about activation or online journeys, web chat is the best way to get in touch with us.
If you’ve got a query about activation or online journeys, web chat is the best way to get in touch with us.
To enable pop-ups please check the browser settings on your device. Once the settings have been turned on, please refresh the page to launch chat in a new window.
Opening times:
Monday-Friday 8.30am - 5.30pm
Saturday closed
Sunday closed
Other contact options
Opening times:
Monday-Friday 8.30am - 5.30pm
Saturday closed
Sunday closed
Call charges will vary.
We carry out verification checks when we process your request to ensure the security of your information and investments with us. We'll do this electronically but at times we may need some more information from you, which means it may take longer to complete your request. If so we'll contact you before we progress.
If your circumstances mean that you need some extra support, we’re here to help.
