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Online access and security

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Online security and fraud protection

Protect your retirement savings by reading our handy security tips to stay safe from online scams.

For detailed tips, please visit our online security and fraud protection hub.

If you’ve got a query about activation or online journeys, web chat is the best way to get in touch with us.

Get in contact

If you’ve got a query about activation or online journeys, web chat is the best way to get in touch with us.

Information

To enable pop-ups please check the browser settings on your device. Once the settings have been turned on, please refresh the page to launch chat in a new window.

Opening hours:

Opening times:

Monday-Friday 8.30am - 5.30pm
Saturday closed
Sunday closed

Other contact options

Phone:

+44 (0) 3456 044 001

Opening hours:

Opening times:
Monday-Friday 8.30am - 5.30pm
Saturday closed
Sunday closed

Call charges will vary.

A helping hand for those requiring extra support

If your circumstances mean that you need some extra support, we’re here to help.