Opening hours:
Opening times:
Monday-Friday 8.30am - 5.30pm
Saturday closed
Sunday closed
Support topics
- Change topicGranting authority on your account
Add, remove or change a financial adviser or third party
This is sometimes known as a Letter of Authority and allows you to either grant or remove authority for an adviser or third party to access information about your products, or to appoint a new adviser to service your products.This only applies to products on the Aegon Platform.
Add a Power of Attorney
Use the form below to add a Power of Attorney to an Aegon Platform account. You can complete this form if you're the customer, the attorney, a court appointed person, or a financial adviser acting on their behalf.
You can also find out more about Power of Attorney on our dedicated page.
If you’ve got a query about activation or online journeys, web chat is the best way to get in touch with us.
Get in contact
If you’ve got a query about activation or online journeys, web chat is the best way to get in touch with us.
Information
To enable pop-ups please check the browser settings on your device. Once the settings have been turned on, please refresh the page to launch chat in a new window.
Other contact options
Phone:
+44 (0) 3456 044 001
Opening hours:
Opening times:
Monday-Friday 8.30am - 5.30pm
Saturday closed
Sunday closed
Call charges will vary.
A helping hand for those requiring extra support
If your circumstances mean that you need some extra support, we’re here to help.
